Question 1

How long does an order take to arrive?

Accepted Answer

We print and dispatch within 48 hours of payment, then delivery takes 3–6 business days across India.

Question 2

What materials do you print in?

Accepted Answer

PLA for lightweight, colourful decorative pieces; PETG for strength and durability; TPU for flexible parts; and ABS for heat-resistant, tough applications.

Question 3

Can I get a product in a custom colour?

Accepted Answer

Yes — since everything is made to order, we can often print in a colour that isn't shown on the product page. Just mention it when you order or ask us via the chat widget.

Question 4

How do custom prints work?

Accepted Answer

Upload your STL, OBJ or 3MF file on the Custom Prints page and we'll send you a quote within 24 hours.

Question 5

What payment methods do you accept?

Accepted Answer

UPI, Visa, Mastercard, RuPay, net banking and cash on delivery, all via Razorpay at checkout.

Question 6

Is shipping free?

Accepted Answer

Orders above ₹999 ship free. Below that, shipping is a flat ₹79.

Question 7

How do I track my order?

Accepted Answer

You'll receive a tracking link by email once your order dispatches, and you can also check status from your account dashboard.

Question 8

What's your returns policy?

Accepted Answer

We replace or refund damaged, defective or incorrectly shipped items. Because products are made to order, we can't accept change-of-mind returns — see our Returns page for details.

FREQUENTLY ASKED QUESTIONS