Terms & Conditions

Last Updated: July 2026

Welcome to 3DCrafters. These Terms & Conditions govern your use of our website, products, and services. By accessing our website or placing an order, you agree to comply with and be bound by these terms.

Please read them carefully before using our services.

1. Introduction

3DCrafters provides 3D printing products, custom fabrication services, prototypes, collectibles, home decor items, and related solutions through our website and communication channels.

By accessing or using our services, you confirm that:

• You are legally capable of entering into binding agreements

• You agree to these Terms & Conditions

• You will use our services lawfully and responsibly

2. Products & Services

We offer:

• Ready-made 3D printed products

• Custom 3D printing services

• Personalized products

• Prototype manufacturing

• Decorative and functional 3D printed items

Due to the nature of 3D printing technology:

• Minor surface marks and layer lines may be visible

• Slight variations in color, texture, or finish may occur

• Product dimensions may contain minimal manufacturing tolerances

These characteristics are normal and not considered defects.

3. Custom Orders

For custom printing services:

• Customers are responsible for providing accurate files, dimensions, and specifications

• Uploaded STL, OBJ, or design files must be reviewed carefully before approval

• Once production begins, modifications may not be possible

3DCrafters is not liable for issues resulting from:

• Incorrect customer-provided files

• Design flaws

• Structural weaknesses in uploaded models

• Unsupported geometries

We reserve the right to reject designs that:

• Cannot be printed reliably

• Violate laws or intellectual property rights

• Contain offensive or prohibited content

4. Pricing & Payments

All prices displayed on the website are subject to change without prior notice.

Payments must be completed before:

• Order processing

• Printing

• Shipping

We may use secure third-party payment gateways for transaction processing.

3DCrafters is not responsible for:

• Payment gateway downtime

• Banking delays

• Third-party transaction failures

5. Order Acceptance & Cancellation

Orders are subject to acceptance and availability.

We reserve the right to:

• Refuse or cancel orders

• Limit quantities

• Cancel suspicious or fraudulent transactions

Cancellation Policy

• Orders canceled before production may qualify for refund

• Custom and personalized products cannot usually be canceled after production begins

Detailed cancellation terms may be covered in our Refund Policy.

6. Shipping & Delivery

Estimated shipping timelines are provided for reference only.

Delivery delays may occur due to:

• Courier issues

• Weather conditions

• Public holidays

• Regional restrictions

• Manufacturing complexity

3DCrafters is not liable for delays caused by third-party logistics providers.

Customers are responsible for providing accurate shipping information.

7. Returns & Refunds

Returns and refunds are governed by our Refund & Returns Policy.

We may reject refund or replacement requests if:

• Products were misused

• Damage occurred after delivery

• Claims are unsupported by evidence

• The issue relates to normal 3D printing characteristics

8. Intellectual Property

All website content including:

• Logos

• Product images

• Designs

• Graphics

• Text

• Branding

are the intellectual property of 3DCrafters unless otherwise stated.

Unauthorized copying, reproduction, or commercial use is prohibited.

9. Customer Uploaded Content

Customers retain ownership of their uploaded designs unless otherwise agreed.

By submitting files, you confirm that:

• You own the rights to the design

• You have permission to use the content

• The content does not violate laws or copyrights

3DCrafters is not responsible for copyright disputes related to customer-provided files.

10. Limitation of Liability

To the maximum extent permitted by law, 3DCrafters shall not be liable for:

• Indirect or consequential damages

• Business losses

• Data loss

• Delayed deliveries

• Product misuse

• Compatibility issues

• Customer design errors

Our liability shall not exceed the amount paid for the relevant order.

11. Product Usage & Safety

Customers are responsible for:

• Using products safely

• Keeping products away from excessive heat or misuse

• Supervising children around small parts

Some 3D printed items may contain:

• Sharp edges

• Small detachable parts

• Fragile components

3DCrafters is not responsible for injuries caused by improper use.

12. Website Usage

Users agree not to:

• Attempt unauthorized access

• Disrupt website functionality

• Upload malicious content

• Use the website for illegal activities

We reserve the right to suspend or restrict access if misuse is detected.

13. Third-Party Services

Our website may integrate with:

• Payment gateways

• Courier services

• Analytics providers

• External platforms

We are not responsible for third-party service interruptions, policies, or actions.

14. Privacy

Use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as described in the Privacy Policy.

15. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Updated versions will be published on this page with the revised effective date.

Continued use of the website after updates constitutes acceptance of the revised terms.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts in Tamil Nadu, India.

17. Contact Us

For questions regarding these Terms & Conditions, please contact:

3DCrafters

Website: 3dcrafters.in
Email:3dcrafters.contact@gmail.com

Thank you for choosing 3DCrafters for your custom 3D printing and creative manufacturing needs.