Shipping Policy

Last Updated: July 2026

Thank you for shopping with 3DCrafters. We are committed to delivering your 3D printed products safely and efficiently across India. Please read our Shipping Policy carefully to understand our shipping process, timelines, and guidelines.

1. Order Processing Time

All orders are processed after payment confirmation.

Standard Products

Ready-to-print or standard products are typically processed within:

  • 2–5 business days

Custom & Personalized Orders

Custom-made products, prototypes, and personalized items may require:

  • 5–15 business days

Processing time depends on:

  • Product complexity

  • Print duration

  • Finishing requirements

  • Order quantity

  • Material availability

Customers will be informed if additional production time is required.

2. Shipping Coverage

We currently ship across:

  • India

For international shipping requests, customers may contact us directly for availability and custom shipping quotations.

3. Shipping Methods

We work with reliable courier and logistics partners to ensure secure delivery of products.

Shipping partners may include:

  • Delhivery

  • DTDC

  • Blue Dart

  • India Post

  • Other trusted logistics providers

Courier selection depends on:

  • Delivery location

  • Package size

  • Shipping speed

  • Service availability

4. Estimated Delivery Time

Estimated delivery timelines after dispatch:

Within Tamil Nadu

  • 2–4 business days

Metro Cities

  • 3–6 business days

Other Locations in India

  • 4–8 business days

Remote areas may require additional delivery time.

Delivery timelines are estimates and may vary due to:

  • Weather conditions

  • Courier delays

  • Public holidays

  • Regional restrictions

  • Unexpected operational issues

5. Shipping Charges

Shipping charges are calculated based on:

  • Product weight

  • Package dimensions

  • Delivery location

  • Shipping method

Shipping charges will be displayed during checkout before payment confirmation.

We may occasionally offer:

  • Free shipping promotions

  • Discounted shipping offers

  • Bulk order shipping benefits

6. Order Tracking

Once your order is dispatched:

  • A tracking ID or shipping confirmation will be shared via email or WhatsApp

  • Customers can track shipment status through the courier partner website

Tracking updates may take some time to appear after dispatch.

7. Packaging Standards

At 3DCrafters, we take extra care in packaging all products securely to minimize shipping damage.

Packaging may include:

  • Protective bubble wrap

  • Foam protection

  • Corrugated boxes

  • Fragile handling labels

Large or delicate products receive additional protective packaging.

8. Shipping Damage

If your package arrives damaged:

  1. Record an unboxing video immediately

  2. Take clear photos of:

    • Outer package

    • Damaged areas

    • Shipping label

  3. Contact us within 48 hours of delivery

Damage claims without sufficient proof may not be eligible for replacement or compensation.

9. Incorrect Address Information

Customers are responsible for providing accurate shipping details.

3DCrafters is not responsible for delays or delivery failures caused by:

  • Incorrect address

  • Incorrect contact number

  • Incomplete delivery information

Additional shipping charges may apply for reshipment.

10. Delayed or Lost Shipments

While we strive for timely delivery, delays may occasionally occur due to courier or external factors beyond our control.

If your shipment is significantly delayed or lost:

  • Contact our support team

  • We will coordinate with the courier provider to resolve the issue

Resolution timelines may vary depending on courier investigations.

11. Custom Order Shipping

Custom printed products may require additional:

  • Production time

  • Quality inspection

  • Finishing work

Delivery estimates for custom projects will be shared individually based on project scope.

12. Bulk Orders

Bulk or commercial orders may:

  • Require special packaging

  • Be shipped in multiple packages

  • Have customized shipping timelines

Our team will coordinate directly with customers for large-volume orders.

13. Delivery Acceptance

Customers are advised to inspect the package upon delivery.

If the package appears:

  • Opened

  • Damaged

  • Tampered

Please notify the delivery partner immediately and contact us as soon as possible.

14. Contact Us

For shipping-related queries, please contact:

3DCrafters

Website: 3dcrafters.in
Email: 3dcrafters.contact@gmail.com

 

We appreciate your trust in 3DCrafters and look forward to delivering high-quality 3D printed products safely to your doorstep.